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The importance of customer service in CES

Blog
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Customers are the driving force for your entire business cycle, from start to finish. They’re the most important piece of the puzzle and that is why a customer service function needs to be of the utmost importance when purchasing our community equipment management software solution or any software solution for that…

Looking for a CES Provider?

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TCES Community developing community healthcare
TCES Community is the complete community equipment software solution that can help your service make the changes needed to manage budgets effectively and assist service users in receiving the equipment needed to keep them independent in their homes. TCES Community is a forward thinking platform that takes all aspects of…

Your Single Source of Truth

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your single source of truth lord of the rings style ring and mountains
“One ring to rule them all, One ring to find them, One ring to bring them all and in darkness bind them…” Lord of the Rings right? An iconic saying that somehow manages to capture the idea our community equipment software solutions perfectly. One ring to rule them all… TCES…

Goals, Roles & Responsibilities

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A clear community equipment software implementation program can be split into 3 sections: Goals Roles Responsibilities   When these 3 key points are understood by both the customer and the software provider the end result will be amazing. First and foremost are your GOALS. What would you like to achieve? Do…

Business Intelligence Reporting

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Are you currently using old fashioned reporting methods to collect data and looking for a community equipment asset tracking system that can provide comprehensive in-depth analysis of your operation? Using the correct reporting tools can transform a service and provide real-time information required to improve efficiencies and increase the profitability…

Cyber Essentials Plus

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Demonstrating our commitment to cyber security! We have successfully upgraded our Cyber Essentials certification to Cyber Essentials Plus thanks to our team of people, in particular our Security and IT Infrastructure Manager, Michael Day. Obtaining this industry standard award involved two external CREST organisations, SEC-1 and DigitalXRRAID. SEC-1 helped us…

Calderdale Loan Store Testimonial

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We’ve received a great new testimonial from Calderdale Council about their experience so far with TCES Community. Read more to find out how they got on in their own words: “Calderdale has recently purchased a modern warehouse management IT system from Creative Software Solutions (Europe) Limited (CSS) which support the…

World Environment Day

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Today is World Environment Day, a day where we take a step back to consider the impact of what we do on the environment. There’s no doubt you’ve heard about climate change and rising sea levels, it’s all a result of how we get by personally and professionally. While reducing…

NAEP Conference 2019

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NAEP Conference 2019 – ‘One size fits all – Does it?’ Community Equipment Software Showcase On the 11th and 12th June we will be exhibiting at the annual NAEP conference and will be showcasing our community equipment software (CES) and Wheelchair Management software. NAEP brings all equipment providers of community…

Global Accessibility Awareness Day

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Today marks the eighth global accessibility awareness day (GAAD), the third Thursday in May. This day is to encourage everyone to start, and continue, to think and talk about technology accessibility. Most of us take the use of technology for granted. It’s such a major part of our lives in…