Residents Portal

Offering a secure portal for service users and carers with self-funding pathways, help, advice and tracking

citizen portal icon
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    Please check our Privacy Notice For more details on how we process and protect your data.

    Ensure vital information is always accessible for your service users

    For security purposes, the residents portal access is initially enabled with two-factor authentication. Once logged in, service users and/or carers can track current orders, raise collections, repairs, deliveries and seek advice by chatting with prescribers and depots online. The ability to view product usage instructions along with self-funding information is also available.

    Residents Portal screen shot
    Residents Portal screen shot

    Subject to local authority integration, TCES Community can provide secure APIs that can be embedded into council websites to provide potential service users with the options to complete self-assessments for loan products or for self-purchase. Once completed a service user will be signposted to equipment providers, retailers or prescribers for a further assessment if required.

    Benefit from...

    A white labelled URL

    An easily accessible interface

    A clear equipment status overview

    Product instructions

    Online chat services

    A centralised service user portal

    Book a Demo




      Please check our Privacy Notice For more details on how we process and protect your data.