This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
Our secure Mobile Workforce module brings real-time
visibility of your entire workforce and job schedules.
Through the use of TCES Community’s mobile app, personnel will be able to notify others of important information within moments, resulting in an anytime, anywhere working solution that can be used throughout your business operations.
Automate job schedules and allocate staff workflows, make adjustments when necessary through real-time analysis, and be left assured that your people will always receive updates whether on or offline. A multitude of devices or handheld scanners can be used with the mobile app, to provide the ultimate in efficiencies for all organisations.
Mobile workforce is a vital component of the asset management lifecycle allowing personnel to assign, complete and record data, getting alerted immediately if an asset service, task or test has failed. Recorded data can include pre-made questionnaires, photo evidence and signature capture.
All assets have unique barcode numbers that can either be scanned or manually entered, making sure they are accounted for and associated task and test results are centralised at all times. Centralised information allows management to fully analyse failure trends and make better procurement decisions based on these results.
All asset barcode tags will have a built in asset ID number, meaning you can track and trace products throughout their complete life cycle.
We deal with a range of barcoding technology including GS1, QR codes, RFID, BLE and NFC, bringing a more efficient, flexible way of working.
Real-time visibility of out in the field activities
Immediate tracking and data capture of activities
Increased customer satisfaction
Automated updates of completed jobs
Reduced paper outlay
Increased workforce efficiencies
On-time, every time deliveries & collections
Speedy activity assigning
Improved job satisfaction for your workforce
Azure directory AD integration and two-factor authentication can be requested for as part of your TCES Community contract. This integration means that the TCES Community platform links with a service’s active directory, securely validating employees to their email addresses after one single login to the system.
It provides:
Our TCES Community solution can be used with a multitude of different devices, to provide the ultimate in efficiencies for any organisations who sign up.
TCES Community is fully mobile, ensuring in the field on-the-go ordering, messaging and scheduling for prescribers. Whilst out attending to service user’s needs, activities can be arranged and confirmed at the press of a button, giving service users and carers the ability to logon and track orders and delivery times through the dedicated citizen portal.
As soon as an asset is bought into a service it will automatically be assigned with the appropriate test and task schedule. Ad-hoc tests can be generated at any time, for example if an after use test needs to occur.
Through the use of TCES Community’s mobile app, personnel will be able to notify others of important information within moments, resulting in an anytime, anywhere working solution that can be used throughout your business operations.
Make sure nothing is ever missed by using the TCES Community CRM. Manage your service users records and their activity history within moments.
Our enhanced communication platform enables SMS messaging throughout your service. Using SMS messaging ensures response times to vital activities are responded to immediately.
Boost efficiencies with route optimisation software. Routes can be set up in extremely flexible ways; postcode groups can be managed, as well as activity types, speed of response, products, two person tasks and alternative technicians.
Bring a flexible approach to working with an integrated leading telecommunication solution, enabling cloud based voice over IP (VoIP) technology to be used throughout your organisation.
TCES Community incorporates an activity management back end component, where all equipment is tracked and traced via barcoding technology throughout its complete life cycle.
When new assets are acquisitioned into a service our purchasing order processing module controls the buying process and automates the receipt of goods received, ensuring key purchasing information is recorded.
Manage activities fulfilled by your supply chain with supplier management integration along with a downloadable app.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
We have a five tier authorisation mechanism configured by contract including:
Track equipment 24/7! All your equipment will be allocated a unique asset ID that enables the item to be scanned and tracked anytime, anywhere.
Don’t compromise on security, TCES Community has the best possible security procedures, especially when it comes to handling data correctly.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
Offering a secure portal for service users and carers with self-funding pathways, help, advice and tracking.
Improve productivity by using an automated quotation system, ensuring prescribers gain the best quote available for minor adaptations, tissue viability products, non-contract equipment
