We offer a number of software training sessions as part of every contract go-live. As standard these consist of virtual sessions (normally 20-25 people per session) that are arranged by the contracts authorised officer and one of TCES Community’s training co-ordinators.
A number of managerial software training sessions are also offered to make sure services are benefiting from the systems fundamentals. Throughout these sessions managers and other identified authorised officers will learn everything needed to equip themselves including; how to place an order, viewing historical asset and workforce scheduling data, how to view and drill down within the task and testing board, assign tasks and set up new users.
Training in TCES Community’s management information reporting module is also covered in these sessions.