Delivering IT solutions to facilitate and empower community equipment services
Thinking of moving your community equipment services to the cloud? Read all about our cloud offering and let us help you on your journey!
We have over 20 years of experience in the community equipment software sector and throughout the years our TCES Community solution has helped local authorities/NHS trusts make cost savings throughout their service’s and continues to do so. We work with over 70 healthcare organisations and understand the importance of providing a service that assists with the ever-increasing constraints on the NHS and local authorities, including decreased budgets and limited practitioner time.
TCES Community is an end-to-end Community Equipment Software Solution that offers an intuitive community equipment ordering and a back-end asset management tracking platform, making sure equipment is always sourced, maintained and located within the community correctly.
Million System Transactions
Equipment OrderingAsset & Activity ManagementMobile WorkforceTasks & ServicingRoute Optimisation & LogisticsCitizen PortalManagement ReportingClient Relationship ManagementClinical Assessment ToolkitCost Efficiency ModulesPurchase Order ProcessingWheelchair ServicesSupplier ManagementPeripheral Stores ManagementWorkshop MonitoringReferral Services
Client Relationship Management
Make sure customers receive the communication they deserve
Streamline your wheelchair service through automated online ordering
Manage activities fulfilled by your supply chain with supplier management
Peripheral Stores Management App
Eliminate the loss of equipment across your peripheral stores
Closely manage and control equipment repairs, refurbishments and modifications
“We developed a great relationship with CSS and aftercare has been provided by a dedicated CSS Account Manager who has supported Calderdale Loan Store personnel long after the launch. There is also a Helpline for users to contact if they have any technical issues which is manned with system experts.
This system is well worth the investment as the benefits to clinicians and patients/service users are outstanding. The new system has streamlined processes for Calderdale and is making the lives of anyone using the system – from warehouse staff to end users – so much easier.”
Project Manager, Calderdale MBC
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With the increasing demands on prescribing staff mobile working is essential. TCES Community is fully responsive and can be used on any mobile device, so orders can be placed anytime, anywhere.
TCES Community is integrated with Browsealoud®, offering key usability and accessibility to all. It reduces language barriers and encourages participation from audiences with dyslexia, low literacy or mild visual impairments. This integration has many attributes including language selection, reading tools such as highlighted text options and an audio function.
TCES Community also integrates with the powerful screen reading technology JAWS® whose aim is focused on improving and enhancing the use of computers for those with visual impairments. Offering both visual and audible flexibility JAWS® is multi-lingual, supports Braille displays, and has the capability to process images into speech, allowing users to manage productivity with ease.
Our Zebra status has been advanced once again! We have successfully become a ‘Solutions Partner’ for Zebra Technologies, which means Zebra recognises our expertise in technology and our software, Pro-Cloud as a proven solution that can meet their customers’ requirements. We are proud to have built such an established relationship…
Our Zebra Business Partner status has been upgraded! Through working closely with Zebra Technologies we have officially become RFID specialist Zebra Business Partners. This specialism means we are able to offer RFID equipment with our software to any organisation that signs up. Two of our employees have also been…
We are now live on G-Cloud 12!! For the third year running we have been accepted onto the Gov.uk Digital Marketplace cloud hosting, software and support G-Cloud framework. G-Cloud is a governed framework that assists public-sector bodies in procuring IT services. For more information about the TCES Community offering visit:…
The NEW ZD620 printer is available now! If you have multiple depots and need the flexibility of printing labels across all locations then we couldn’t recommend this printer enough. The ZD620 desktop printer is loaded with state-of-art features: Optional battery for cordless operation Easy printer management – all from a…
We are proud to announce that Swindon Community Equipment Service has officially gone live with TCES Community. Our Project Team have been working closely with Swindon to ensure a smooth transition to the software platform, with extra virtual training conducted when required. Swindon procured the TCES Community essentials and our…
Demonstrating our commitment to cyber security! We have successfully upgraded our Cyber Essentials certification to Cyber Essentials Plus thanks to our team of people, in particular our Security and IT Infrastructure Manager, Michael Day. Obtaining this industry standard award involved two external CREST organisations, SEC-1 and DigitalXRRAID. SEC-1 helped us…
On the 1st April we proudly welcomed our first TCES Community Scottish contract, Fife Council. Due to the COVID-19 outbreak both CSS and Fife project teams have faced many challenges over the last few weeks, which is why this go live is such an achievement for us. Thanks to the…