This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
Delivering IT solutions to facilitate and empower community equipment services
This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
We have over 28 years of experience in the community equipment software sector and throughout the years our TCES Community solution has helped local authorities/NHS trusts make cost savings throughout their service’s and continues to do so. We work with over 70 healthcare organisations and understand the importance of providing a service that assists with the ever-increasing constraints on the NHS and local authorities, including decreased budgets and limited practitioner time.
TCES Community is an end-to-end Community Equipment Software Solution that offers an intuitive community equipment ordering and a back-end asset management tracking platform, making sure equipment is always sourced, maintained and located within the community correctly.
Management Reporting
Keep control of your operations by utilising our reporting options
Client Relationship Management
Make sure customers receive the communication they deserve
Wheelchair Services
Streamline your wheelchair service through automated online ordering
Supplier Management
Manage activities fulfilled by your supply chain with supplier management
Workshop Monitoring
Closely manage and control equipment repairs, refurbishments and modifications
“We developed a great relationship with CSS and aftercare has been provided by a dedicated CSS Account Manager who has supported Calderdale Loan Store personnel long after the launch. There is also a Helpline for users to contact if they have any technical issues which is manned with system experts.
This system is well worth the investment as the benefits to clinicians and patients/service users are outstanding. The new system has streamlined processes for Calderdale and is making the lives of anyone using the system – from warehouse staff to end users – so much easier.”
Ann Ogilivie
Project Manager, Calderdale MBC
Book a Demo
This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
Mobile Working
With the increasing demands on prescribing staff mobile working is essential. TCES Community is fully responsive and can be used on any mobile device, so orders can be placed anytime, anywhere.
TCES Community is integrated with ReachDeck®, offering key usability and accessibility to all. It reduces language barriers and encourages participation from audiences with dyslexia, low literacy or mild visual impairments. This integration has many attributes including language selection, reading tools such as highlighted text options and an audio function.
TCES Community also integrates with the powerful screen reading technology JAWS® whose aim is focused on improving and enhancing the use of computers for those with visual impairments. Offering both visual and audible flexibility JAWS® is multi-lingual, supports Braille displays, and has the capability to process images into speech, allowing users to manage productivity with ease.
Azure directory AD integration and two-factor authentication can be requested for as part of your TCES Community contract. This integration means that the TCES Community platform links with a service’s active directory, securely validating employees to their email addresses after one single login to the system.
It provides:
Our TCES Community solution can be used with a multitude of different devices, to provide the ultimate in efficiencies for any organisations who sign up.
TCES Community is fully mobile, ensuring in the field on-the-go ordering, messaging and scheduling for prescribers. Whilst out attending to service user’s needs, activities can be arranged and confirmed at the press of a button, giving service users and carers the ability to logon and track orders and delivery times through the dedicated citizen portal.
As soon as an asset is bought into a service it will automatically be assigned with the appropriate test and task schedule. Ad-hoc tests can be generated at any time, for example if an after use test needs to occur.
Through the use of TCES Community’s mobile app, personnel will be able to notify others of important information within moments, resulting in an anytime, anywhere working solution that can be used throughout your business operations.
Make sure nothing is ever missed by using the TCES Community CRM. Manage your service users records and their activity history within moments.
Our enhanced communication platform enables SMS messaging throughout your service. Using SMS messaging ensures response times to vital activities are responded to immediately.
Boost efficiencies with route optimisation software. Routes can be set up in extremely flexible ways; postcode groups can be managed, as well as activity types, speed of response, products, two person tasks and alternative technicians.
Bring a flexible approach to working with an integrated leading telecommunication solution, enabling cloud based voice over IP (VoIP) technology to be used throughout your organisation.
TCES Community incorporates an activity management back end component, where all equipment is tracked and traced via barcoding technology throughout its complete life cycle.
When new assets are acquisitioned into a service our purchasing order processing module controls the buying process and automates the receipt of goods received, ensuring key purchasing information is recorded.
Manage activities fulfilled by your supply chain with supplier management integration along with a downloadable app.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
We have a five tier authorisation mechanism configured by contract including:
Track equipment 24/7! All your equipment will be allocated a unique asset ID that enables the item to be scanned and tracked anytime, anywhere.
Don’t compromise on security, TCES Community has the best possible security procedures, especially when it comes to handling data correctly.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
Offering a secure portal for service users and carers with self-funding pathways, help, advice and tracking.
Improve productivity by using an automated quotation system, ensuring prescribers gain the best quote available for minor adaptations, tissue viability products, non-contract equipment
