Enhanced Communication Platform

Bring SMS Messaging to your service and ensure key activities are responded to as quickly as possible.
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Book a Sales Demo

This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.

Our enhanced communication platform enables SMS messaging throughout your service. Using SMS messaging ensures response times to vital activities are responded to immediately.

Once activated, authorisers of equipment will receive authorisation requests on-the-go, speeding up all orders and in particular emergency orders, preventing admissions to hospital and improving discharge rates.

Failed delivery activities will also be reduced, as service users will be notifed when their order is scheduled, when it is released ready for delivery or collection and all other essential order updates.

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Communicate Effectively with your Service Users

Keeping your service users up to date throughout the entire order to delivery process will:

  • Decrease failed deliveries
  • Enhance satisfaction
  • Improve operations