This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
The simple to use on-the-go ordering platform
TCES Community is a platform where prescribers can place community equipment orders, collections and repairs with ease. Offering a highly intuitive and user-friendly catalogue integrated with five-tier authorisation levels, ensuring the correct item is always purchased for a service user and budgets are continually controlled and managed. As standard TCES Community’s catalogue includes the following;
- Links to Self-funding Catalogue
- Asset Descriptions
- Safety and Hazard Data
- Manufacturer Codes
- Stocking Levels
- Usage Limitations
- Delivery Implications
- 360 Views
- And much more
The catalogue will not only display standard core stock it will also give the prescribers options for recycled stock, Close Technical Equivalents (CTEs) if the standard item is out of stock as well as similar products. Not only that, prescribers will also be given the option to purchase linked equipment ensuring nothing is missed from an order.
To ensure efficient ordering is in place TCES Community has its very own Clinical Assessment Toolkit which is linked to the catalogue providing full control on purchases especially when ordering high spend products.
The handling of specials in TCES Community is unrivalled in the market space, working with the leading product manufacturers the specials process has been refined to provide:
- Special templating
- Linked accessory templates
- A linkable supply chain using the Cost Efficiency Module
- Configurable upon user privileges
- Sharing specials
Improve service user satisfaction through on-the-go mobile ordering
TCES Community is fully mobile, ensuring in the field on-the-go ordering, messaging and scheduling for prescribers. Whilst out attending to service users’ needs, activities can be arranged and confirmed at the press of a button.
SMS communication can also be sent, notifying service users of delivery times and prescriber arrival times, aiming to increase efficiencies and improve service user satisfaction.
A user-friendly interface where orders can be placed within moments
Offering prescribers who have limited product knowledge or limited time to choose an appropriate product quickly
Facilitating the use of recycled specials over new, which can result in a 92% reduction in spend
Special sharing – that ensures a wider variety of available recycled stock
Warehouse efficiencies improve by using the templating application
Saves valuable time by utilising automated stocking levels within the catalogue
Issuing promoted products will reduce stockpiling