This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
Streamline your wheelchair service through automated online ordering.
Become paperless by managing the complete wheelchair referral to delivery process
All key triage and clinic assessments are assigned to a service user, making sure data is continually updated and visible in real-time. Important clinic appointments will be managed through TCES Community with end-to-end tracking capabilities through the dedicated service user citizen portal, reducing missed appointments, waiting lists, and saving valuable time for your personnel.
Continually track and trace wheelchair orders
All wheelchair orders and repairs are managed, processed, and prioritised through TCES Community Wheelchair. Orders can be put on hold due to circumstances such as a service user is admitted to hospital or a wheelchair part is not available, ensuring the referral to treatment 18 week timeframe is not exceeded. All wheelchair assets are continually tracked using our advanced barcoding technology from warehouse to service users homes, delivering accurate stock management data that is automatically accessible.
For a more in-depth look into our wheelchair platform visit:
Organise diary appointments easily
Track and monitor the 18 week NHS guideline
Manage paperless prescription orders and repairs
New and recycled wheelchair catalogue