This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
Meticulous manage and locate your
equipment orders at all times
TCES Community incorporates asset management from order to delivery. It enables all equipment orders to be tracked and traced via barcoding technology, updating the status of an order in real-time. TCES Community keeps historic records of it all; when equipment is allocated to a user’s address, back in the warehouse, in cleaning or out for repair.
Gain complete control and real-time visibility of your asset activities by making use of TCES Community’s asset tree structure, asset locations and sub-locations. Our comprehensive labelling procedure is where this module lies, delivering valuable, and accurate stock management data that is automatically accessible
TCES Community is compatible with a multitude of barcoding solutions including GS1 Barcoding, QR codes, NFC, RFID and BLE, enabling key product information to be readily available and shared between all parties.
Find out more about our Labelling options.
Having such a system in place will significantly reduce your paper outlay, prevent loss of equipment in the community, ensure planned preventative maintenance is always undertaken and new equipment is only ordered when necessary.
Our Community Equipment IT solution can adjust to local authority needs, aiming to exclusively increase efficiencies across a service and assist with budget constraints.
To ensure all equipment orders are tracked effectively our asset management module can be used on a range of scanning and mobile devices. When required your workforce will be able to view key order information and recent activity updates on-the-go.
View our hardware page for available mobile options.
Stock movement management including real time usage and valuation
Real-time equipment order status updates
Barcode, RFID and QR code labelling for stock and activity tracking and recording
The ability to view historic records of community equipment updates and activities, ensuring full maintenance requirements such as product recalls and warranty repairs are never missed
Supplier warranty replacement capabilities
Automated stock alarms
Azure directory AD integration and two-factor authentication can be requested for as part of your TCES Community contract. This integration means that the TCES Community platform links with a service’s active directory, securely validating employees to their email addresses after one single login to the system.
It provides:
Our TCES Community solution can be used with a multitude of different devices, to provide the ultimate in efficiencies for any organisations who sign up.
TCES Community is fully mobile, ensuring in the field on-the-go ordering, messaging and scheduling for prescribers. Whilst out attending to service user’s needs, activities can be arranged and confirmed at the press of a button, giving service users and carers the ability to logon and track orders and delivery times through the dedicated citizen portal.
As soon as an asset is bought into a service it will automatically be assigned with the appropriate test and task schedule. Ad-hoc tests can be generated at any time, for example if an after use test needs to occur.
Through the use of TCES Community’s mobile app, personnel will be able to notify others of important information within moments, resulting in an anytime, anywhere working solution that can be used throughout your business operations.
Make sure nothing is ever missed by using the TCES Community CRM. Manage your service users records and their activity history within moments.
Our enhanced communication platform enables SMS messaging throughout your service. Using SMS messaging ensures response times to vital activities are responded to immediately.
Boost efficiencies with route optimisation software. Routes can be set up in extremely flexible ways; postcode groups can be managed, as well as activity types, speed of response, products, two person tasks and alternative technicians.
Bring a flexible approach to working with an integrated leading telecommunication solution, enabling cloud based voice over IP (VoIP) technology to be used throughout your organisation.
TCES Community incorporates an activity management back end component, where all equipment is tracked and traced via barcoding technology throughout its complete life cycle.
When new assets are acquisitioned into a service our purchasing order processing module controls the buying process and automates the receipt of goods received, ensuring key purchasing information is recorded.
Manage activities fulfilled by your supply chain with supplier management integration along with a downloadable app.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
We have a five tier authorisation mechanism configured by contract including:
Track equipment 24/7! All your equipment will be allocated a unique asset ID that enables the item to be scanned and tracked anytime, anywhere.
Don’t compromise on security, TCES Community has the best possible security procedures, especially when it comes to handling data correctly.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
Offering a secure portal for service users and carers with self-funding pathways, help, advice and tracking.
Improve productivity by using an automated quotation system, ensuring prescribers gain the best quote available for minor adaptations, tissue viability products, non-contract equipment
