This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
Never miss important task and test notifications and
ensure your assets are used to their optimum.
All assets require planned preventative maintenance, ad hoc tests or a mixture of both, which is why the asset management system has been developed to automate scheduled maintenance, process ad hoc tests and alert personnel when required.
Inspections or services with specific time frames and service patterns are included. If, for example, an asset was purchased on the 5th January 2020 and it had a 6-month load test (LOLER) and an Annual PAT test applied to that catalogue product, these activities would be generated – A LOLER test would be scheduled for the 5th July 2020 and a PAT & LOLER test would be scheduled for the 5th January 2021.
TCES Community also allows for a technician to bring forward planned preventative maintenance, therefore if the date of an inspection or service was completed early or late the anniversary would be generated accordingly.
Every individual task or test can have simple information recorded such as completed time and date, who it was completed by etc. More importantly every inspection or service will have a completion questionnaire attached, allowing for detailed information to be logged for a specific maintenance process. Technicians will also have the ability to view any PPE wear required to perform an activity and take photos of asset faults, which will automatically be displayed within the systems interface.
This module’s aim is for management to gain a panoramic view of their entire inventory. In real-time, managerial staff can log into TCES Community and view all incomplete, passed and failed activities. If an activity fails, custom email alerts can be arranged so issues are resolved as quickly as possible, allowing for full analysis of failure trends and enabling better procurement decisions based on these results.
Ensuring all assets are tested and inspected when required
Accessible reports for legal and statutory requirements
Identifiable maintenance analysis, including test failure reason trends
Improved management visibility of asset task and testing schedules
Test results being fully logged and audited in real time
Ensuring all health and safety legislation is met (inbuilt PPE alerts)
Azure directory AD integration and two-factor authentication can be requested for as part of your TCES Community contract. This integration means that the TCES Community platform links with a service’s active directory, securely validating employees to their email addresses after one single login to the system.
It provides:
Our TCES Community solution can be used with a multitude of different devices, to provide the ultimate in efficiencies for any organisations who sign up.
TCES Community is fully mobile, ensuring in the field on-the-go ordering, messaging and scheduling for prescribers. Whilst out attending to service user’s needs, activities can be arranged and confirmed at the press of a button, giving service users and carers the ability to logon and track orders and delivery times through the dedicated citizen portal.
As soon as an asset is bought into a service it will automatically be assigned with the appropriate test and task schedule. Ad-hoc tests can be generated at any time, for example if an after use test needs to occur.
Through the use of TCES Community’s mobile app, personnel will be able to notify others of important information within moments, resulting in an anytime, anywhere working solution that can be used throughout your business operations.
Make sure nothing is ever missed by using the TCES Community CRM. Manage your service users records and their activity history within moments.
Our enhanced communication platform enables SMS messaging throughout your service. Using SMS messaging ensures response times to vital activities are responded to immediately.
Boost efficiencies with route optimisation software. Routes can be set up in extremely flexible ways; postcode groups can be managed, as well as activity types, speed of response, products, two person tasks and alternative technicians.
Bring a flexible approach to working with an integrated leading telecommunication solution, enabling cloud based voice over IP (VoIP) technology to be used throughout your organisation.
TCES Community incorporates an activity management back end component, where all equipment is tracked and traced via barcoding technology throughout its complete life cycle.
When new assets are acquisitioned into a service our purchasing order processing module controls the buying process and automates the receipt of goods received, ensuring key purchasing information is recorded.
Manage activities fulfilled by your supply chain with supplier management integration along with a downloadable app.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
We have a five tier authorisation mechanism configured by contract including:
Track equipment 24/7! All your equipment will be allocated a unique asset ID that enables the item to be scanned and tracked anytime, anywhere.
Don’t compromise on security, TCES Community has the best possible security procedures, especially when it comes to handling data correctly.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
Offering a secure portal for service users and carers with self-funding pathways, help, advice and tracking.
Improve productivity by using an automated quotation system, ensuring prescribers gain the best quote available for minor adaptations, tissue viability products, non-contract equipment
