This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
There has been an important change to our handheld scanner range. Read more to find out how you may be affected:
We’re reaching out to inform you about an important change to our handheld scanner range.
Our suppliers have notified us that the TC26 handheld scanner will be discontinued from February 28, 2025. Additionally, support for the TC26 will be fully phased out by March 31, 2028. However, we’re pleased to introduce its impressive successor, the TC27, a device equipped with enhanced features and long-term support to meet your evolving needs.
Why upgrade to the TC27?
Please note that after February 28, 2025, we will no longer be able to offer the TC26, and support will cease on March 31, 2028. To help ensure a smooth transition, we’re here to answer any questions and provide guidance on upgrading to the TC27.
For more details on the TC27 or other hardware options, feel free to contact us at enquiries@csseurope.co.uk
Our close partnership with Zebra Technologies allows us to offer the latest in barcoding and RFID printer technology, with a particular focus on the ZT411 industrial printer for community equipment services. This printer has a rugged and durable design and is recommended for any service that requires high volume use in a warehouse setting. Featuring advanced technology including a large colour touch display and versatile connectivity options – these printers take performance to a new level and are adaptable for your evolving needs.
The ZT411 is also available as an RFID solution, enabling the printing of RFID specific labels if required. These printers are ideal for community equipment services that require the most robust labelling options on the market, ensuring equipment tracking is never compromised.
Find out more about our RFID offering
As a community equipment service we recommend the following consumables when using the ZT411 printer, which are the most common options, however, if required other label sizes can be sourced if required.
Labels – silver Zebra Z-Ultimate 3000T 76mm x 51mm polyester labels
Ribbon – Zebra 4800 performance resin 80mm x 450m ribbon
Our in-depth experience of scanner technologies coupled with links to Zebra has allowed us to offer the best mobile computing options to suit requirements and budgets.
The TC22/27 is our recommended community equipment mobile computer. It is the ultimate cost-effective touch computer built for small and big business. The TC22 and TC27 business features help your workers capture and access the data they need, they are built with quality and capabilities to support operations for multiple applications and industries to act faster and more efficiently.
Find out more about this mobile computing option: TC22/27
There is a selection of mobile computing accessories that can be purchased. The main accessories that we offer are:
Screen Protectors – protect the screen displays of mobile computers and eliminate sunlight glare.
Slot Cradle – a variety of one, two and five slot cradles are available, offering quicker charging capabilities.
Snap on Trigger Handles – easily attach to bottom housing and easily remove to access the battery. The trigger handle includes a wrist tether that is attached to the trigger and the bottom housing of the device.
Hand Straps – an adjustable hand strap provides comfort to support a wide range of hand sizes whilst resisting wear in rugged environments.
Offering the best Zebra receipt printer options for all your equipment delivery needs.
ZQ320 – this printer is an affordable little mobile printer that delivers big business value. This compact and lightweight printer is designed for easy one-handed operation, bringing all day comfort to mobile printing. When it comes to durability, the ZQ320 offers the most rugged specifications in its class.
For more about this receipt printer: ZQ320
ZQ511 – print it all with this printer: receipts, RFID tags, labels and linerless. This rugged ZQ511 receipt printer option is available with or without RFID capabilities and is the most durable mobile printer on the market. Best-in-class features with enhanced durability and military-grade design means this printer can handle serious abuse that other mobile printers can’t.
Find out more about this receipt printer: ZQ511
You can choose from a variety of asset tagging options to suit your requirements and budgets. Click here to read more about tagging.
Manage your mobile devices by using our Mobile Device Management and Advanced Remote Management offering. By utilising the application, you will be able to separate work, personal apps and data, delivering standardised security and management capabilities. Click here to find out more.
Zebra OneCare maintenance plans are offered with all hardware purchases, fully supporting your devices and completing repair requests as quickly as possible.
Azure directory AD integration and two-factor authentication can be requested for as part of your TCES Community contract. This integration means that the TCES Community platform links with a service’s active directory, securely validating employees to their email addresses after one single login to the system.
It provides:
Our TCES Community solution can be used with a multitude of different devices, to provide the ultimate in efficiencies for any organisations who sign up.
TCES Community is fully mobile, ensuring in the field on-the-go ordering, messaging and scheduling for prescribers. Whilst out attending to service user’s needs, activities can be arranged and confirmed at the press of a button, giving service users and carers the ability to logon and track orders and delivery times through the dedicated citizen portal.
As soon as an asset is bought into a service it will automatically be assigned with the appropriate test and task schedule. Ad-hoc tests can be generated at any time, for example if an after use test needs to occur.
Through the use of TCES Community’s mobile app, personnel will be able to notify others of important information within moments, resulting in an anytime, anywhere working solution that can be used throughout your business operations.
Make sure nothing is ever missed by using the TCES Community CRM. Manage your service users records and their activity history within moments.
Our enhanced communication platform enables SMS messaging throughout your service. Using SMS messaging ensures response times to vital activities are responded to immediately.
Boost efficiencies with route optimisation software. Routes can be set up in extremely flexible ways; postcode groups can be managed, as well as activity types, speed of response, products, two person tasks and alternative technicians.
Bring a flexible approach to working with an integrated leading telecommunication solution, enabling cloud based voice over IP (VoIP) technology to be used throughout your organisation.
TCES Community incorporates an activity management back end component, where all equipment is tracked and traced via barcoding technology throughout its complete life cycle.
When new assets are acquisitioned into a service our purchasing order processing module controls the buying process and automates the receipt of goods received, ensuring key purchasing information is recorded.
Manage activities fulfilled by your supply chain with supplier management integration along with a downloadable app.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
We have a five tier authorisation mechanism configured by contract including:
Track equipment 24/7! All your equipment will be allocated a unique asset ID that enables the item to be scanned and tracked anytime, anywhere.
Don’t compromise on security, TCES Community has the best possible security procedures, especially when it comes to handling data correctly.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
Offering a secure portal for service users and carers with self-funding pathways, help, advice and tracking.
Improve productivity by using an automated quotation system, ensuring prescribers gain the best quote available for minor adaptations, tissue viability products, non-contract equipment
