This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
Mobile Device Management (MDM) provides
organisations with a way to confidently
enable, manage and secure applications.
Mobile Device Management (MDM) simplifies the management of devices within an organisation. On purchase, the devices will be configured by the CSS IT team enabling ongoing remote control throughout their lifecycle.
The MDM service allows for separate work, personal apps and data, delivering standardised security and management capabilities for IT while maintaining an intuitive experience for your end users, regardless of the device manufacturer.
Utilising MDM across devices ensures:
*For full functionality android devices version 7.0 and upwards must be used.
CSS’s IT administrator deploys, manages and updates the app remotely, meaning you don’t have to worry about application updates, while also guaranteeing your device software is up to date at all times. Our team are able to define blacklists to block installation of unapproved applications and define required apps that are unable to be uninstalled from the device.
Prevent sharing of data between the personal and work side of a device. Configuration restrictions to the work profile, including disable screen capture, camera, Bluetooth, USB file transfer and more.
Boosting security has never been easier. For a granular layer of application security, passcodes and the ability to remotely lock or wipe data protects devices if they are ever lost or stolen.
Increase productivity in the workplace by separating work and personal apps as well as its data. Configuring device restrictions will raise data security and help you keep control of mobile activity. Our team can disable mobile functions, providing you with increased control when required.
Advanced Remote Management (ARM) is used together with MDM, adding another layer of mobile visibility, and ensuring devices are always working to their optimum.
Azure directory AD integration and two-factor authentication can be requested for as part of your TCES Community contract. This integration means that the TCES Community platform links with a service’s active directory, securely validating employees to their email addresses after one single login to the system.
It provides:
Our TCES Community solution can be used with a multitude of different devices, to provide the ultimate in efficiencies for any organisations who sign up.
TCES Community is fully mobile, ensuring in the field on-the-go ordering, messaging and scheduling for prescribers. Whilst out attending to service user’s needs, activities can be arranged and confirmed at the press of a button, giving service users and carers the ability to logon and track orders and delivery times through the dedicated citizen portal.
As soon as an asset is bought into a service it will automatically be assigned with the appropriate test and task schedule. Ad-hoc tests can be generated at any time, for example if an after use test needs to occur.
Through the use of TCES Community’s mobile app, personnel will be able to notify others of important information within moments, resulting in an anytime, anywhere working solution that can be used throughout your business operations.
Make sure nothing is ever missed by using the TCES Community CRM. Manage your service users records and their activity history within moments.
Our enhanced communication platform enables SMS messaging throughout your service. Using SMS messaging ensures response times to vital activities are responded to immediately.
Boost efficiencies with route optimisation software. Routes can be set up in extremely flexible ways; postcode groups can be managed, as well as activity types, speed of response, products, two person tasks and alternative technicians.
Bring a flexible approach to working with an integrated leading telecommunication solution, enabling cloud based voice over IP (VoIP) technology to be used throughout your organisation.
TCES Community incorporates an activity management back end component, where all equipment is tracked and traced via barcoding technology throughout its complete life cycle.
When new assets are acquisitioned into a service our purchasing order processing module controls the buying process and automates the receipt of goods received, ensuring key purchasing information is recorded.
Manage activities fulfilled by your supply chain with supplier management integration along with a downloadable app.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
We have a five tier authorisation mechanism configured by contract including:
Track equipment 24/7! All your equipment will be allocated a unique asset ID that enables the item to be scanned and tracked anytime, anywhere.
Don’t compromise on security, TCES Community has the best possible security procedures, especially when it comes to handling data correctly.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
Offering a secure portal for service users and carers with self-funding pathways, help, advice and tracking.
Improve productivity by using an automated quotation system, ensuring prescribers gain the best quote available for minor adaptations, tissue viability products, non-contract equipment
