This form is to request a sales demonstration of the TCES Community solution, if your query is regarding an issue with your current TCES Community contract for example logging in or an existing order please call the Helpdesk on 0800 652 0488 or use the Helpdesk Support link at the bottom of the page.
Developing Community Healthcare
We offer a comprehensive community equipment software platform, that is guaranteed to improve operational efficiencies and cut costs across your service. Use the full modular TCES Community solution and benefit from:
After demonstrating the TCES Community system, Fife awarded us as their new community equipment ordering solution and successfully procured the system through the digital marketplace framework, G Cloud.
They required a solution that streamlined their equipment ordering/management processes, was user friendly for their staff and ultimately assisted them in cutting costs.
“We recently transitioned to using TCES under our new ICELS contract, and given that we are a partnership with 5 different organisations there are many variances and complexities to the way in which we each deliver our services. Very quickly Stuart took the implementation group through a methodical process of designing the system to our requirements, clearly explaining all the tasks that were involved and the actions that were required. Stuart was fundamental in the implementation of this aspect of our new contract getting to a point of readiness in time for go live, and without his expertise and guidance it would not have been as effective as it was. We set up 3 x weekly meetings and ran through outstanding tasks, and Stuart was extremely responsive and supportive throughout the whole process both via email and via the phone, always happy to answer the various questions that each partner had.
Within the 6 weeks of using the system there is clear advantages in comparison to the system that we were using before, and what is exciting is the potential features that we can look to tap into over the coming weeks and months. Ash’s training was also very helpful again methodical, taking time for thoughts and questions to come – we didn’t feel rushed! Functions such as planned reviews of equipment in care homes and advanced post code checker are all features that will no doubt help with our overall monitoring of community equipment provision and at the end of the helping safeguard taxpayers money!
Staff are adapting to the new system well and the future looks exciting!”
Azure directory AD integration and two-factor authentication can be requested for as part of your TCES Community contract. This integration means that the TCES Community platform links with a service’s active directory, securely validating employees to their email addresses after one single login to the system.
It provides:
Our TCES Community solution can be used with a multitude of different devices, to provide the ultimate in efficiencies for any organisations who sign up.
TCES Community is fully mobile, ensuring in the field on-the-go ordering, messaging and scheduling for prescribers. Whilst out attending to service user’s needs, activities can be arranged and confirmed at the press of a button, giving service users and carers the ability to logon and track orders and delivery times through the dedicated citizen portal.
As soon as an asset is bought into a service it will automatically be assigned with the appropriate test and task schedule. Ad-hoc tests can be generated at any time, for example if an after use test needs to occur.
Through the use of TCES Community’s mobile app, personnel will be able to notify others of important information within moments, resulting in an anytime, anywhere working solution that can be used throughout your business operations.
Make sure nothing is ever missed by using the TCES Community CRM. Manage your service users records and their activity history within moments.
Our enhanced communication platform enables SMS messaging throughout your service. Using SMS messaging ensures response times to vital activities are responded to immediately.
Boost efficiencies with route optimisation software. Routes can be set up in extremely flexible ways; postcode groups can be managed, as well as activity types, speed of response, products, two person tasks and alternative technicians.
Bring a flexible approach to working with an integrated leading telecommunication solution, enabling cloud based voice over IP (VoIP) technology to be used throughout your organisation.
TCES Community incorporates an activity management back end component, where all equipment is tracked and traced via barcoding technology throughout its complete life cycle.
When new assets are acquisitioned into a service our purchasing order processing module controls the buying process and automates the receipt of goods received, ensuring key purchasing information is recorded.
Manage activities fulfilled by your supply chain with supplier management integration along with a downloadable app.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
We have a five tier authorisation mechanism configured by contract including:
Track equipment 24/7! All your equipment will be allocated a unique asset ID that enables the item to be scanned and tracked anytime, anywhere.
Don’t compromise on security, TCES Community has the best possible security procedures, especially when it comes to handling data correctly.
Bring complete control, real-time visibility of your catalogue and ensure your stock levels are managed correctly.
Offering a secure portal for service users and carers with self-funding pathways, help, advice and tracking.
Improve productivity by using an automated quotation system, ensuring prescribers gain the best quote available for minor adaptations, tissue viability products, non-contract equipment
